021 1750 422 info@almarwah.co.nz

Important Notes

Cost – NZD 10,560 Due upon application to secure reservation 100%.

Extra USD 150 for Sacrificial animal (i.e. Hadi, often referred to as Qurbani)

Fee Includes:

  1. Airfares to and from Saudi from package
    point of departure and return. [Any other
    arrangements are to be discussed and agreed
    upon with Almarwah prior to payment.]
  2. All accommodation in Saudi Arabia during the
    duration of the tour
  3. All transportation for the group i.e. Airport
    transfers in Saudi, inter-cities between
    Makkah and Madinah, 2 group Ziyara
    (1xMakkah & 1xMadinah), transportation to
    Mina and back to the hotel.
  4. Meals. provided by the hotel package i.e.
    buffet breakfast and dinner
  5. Normal visa processing
  6. Ihram for men and prayer coverall for ladies
  7. Umbrella
  8. Counter for tawaf / tasbih

Does not include:

  1. Animal sacrifice per person (Hadi).
  2. Extra airfares or travel cost to and from
    package points of departure and return
  3. Extra visa fee based on multiple visits within 5
    years or any other.
  4. Extra transportation required for: luggage, or
    that are outside planned group activities or
    are of personal requirements
  5. Meals outside the hotel or Mina package e.g.
    during travelling, transit etc.
  6. Extra costs or provisions as outlined in the
    Terms and conditions below

Payments – we recommend full payments at registration stage. However, these are the cut off dates:

  • December 2017 Registration opens
  • January 15th 2018 50% Deposit required
  • March 15th 2018 100% Payment
  • Application close date 31st April 2018 unless all places have been filled up prior.

Waiting list

Should our quota be full upon your application, you will be put onto the waiting list and notified of any availability. If you are not successful, you will be refunded 100%

Privacy

All information provided will be kept strictly confidential and will not be given to any third parties without consent.

Cancellations & Refunds

Before 1st February 2018 Full refund given minus expenses and handling cost

After 1st May 2018 Strictly no Refund if customer pulls out. – Please refer to Terms and Conditions for further details.

Selection

Applicants will be selected at Almarwah Travel’s discretion and will be based on a number of criteria including age, previous performance of Hajj, Mahram requirements and date of deposits.

Almarwah Travel Limited reserves the right to decline any application.

TERMS AND CONDITIONS

PREMABLE

ALMARWAH TRAVEL Limited is an approved Hajj Agent by the Ministry of Hajj of Saudi Arabia. For confirmation please call the Consulate General of Saudi Arabia in Auckland on (09) 912 7808. Almarwah Travel Limited will be referred to as Almarwah in the rest of this documentation.

CONDITIONS:

  1. ALMARWAH acts only in the capacity of Agent for the pilgrims in making arrangements for airlines, hotels, transportation and any other services in connection with the performance of their Hajj as per this application form.
  2. ALMARWAH is only responsible to manage travel from the group departure point and its destination as advertised on our website. All other domestic or international travel outside the defined group travel route is entirely the responsibility of the customer undertaking to do so. It is the responsibility of the customer to keep up to date with ALMARWAH travel dates and plan accordingly. ALMARWAH will not be responsible or liable for any loss incurred in the instance of lack of booking, missed flights etc.
  3. ALMARWAH and/or associated Companies or Agents assume no liability whatsoever for accidents, injury, damage, loss, delay or inconvenience that may be caused to person or property, caused or arising during any tour under its management, sponsorship, procurement or otherwise.
  4. ALMARWAH cannot accept liability or responsibility for any alterations, delay or cancellation caused by war or threat of war, civil strife, natural disaster, industrial dispute, fire, bad weather, sickness and act of government authorities or other circumstances amounting to force majeure.
  5. ALMARWAH will not be responsible for any person missing any part of the program, including travel arrangements, due to his negligence or delay or absenteeism for any time during the tour and will not be responsible for any additional expenses for the participant to re-join the tour. No refund, reduction or exchange can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour fares, but not utilised by the passenger for any reasons whatsoever.
  6. ALMARWAH is not associated with any New Zealand or foreign government offices or Embassies and will not be responsible for the granting or denying of documents. ALMARWAH will not be responsible for the delay or damage of documents due to any consulate or other government office. ALMARWAH will also not be responsible for delays or damage due to delivery services or natural disasters.
  7. Every pilgrim shall abide by the rules and regulations of the Kingdom of Saudi Arabia and the Ministry of Hajj during, before and after performing Hajj and during their stay in the Kingdom of the Saudi Arabia.
  8. The conditions which relate to your travel trip are covered in the brochures on the Flight Operator you are travelling with, plus the tickets issued to you as well as this documents.

RESERVATION & PAYMENTS:

Full payment is required upon submission of this application. Once payment is received you will be considered for selection as part of the Hajj group for the applicable year and a place will be reserved for you upon approval.

CANCELLATIONS: ALL cancellations must be in writing. Date restrictions governs refund policy.

I accept ALMARWAH TRAVEL’s refund policy as stated in the application form that I have filled, understood and signed on page 2 of this document.

TRAVEL DOCUMENTS AND VISA REQUIREMENTS

Every applicant is responsible for being at point of departure at least 4 hours before departure time. ALMARWAH is not liable for any passengers who miss the departing flight due to failure to comply. Hajj visa will be issued within 2 weeks before departure and hence all required documents associated with issuing the Hajj visa are required well in advance of submitting the Hajj visa.

Every applicant shall be responsible for holding a valid international passport with at least six (6) month’s validity from the return date. If the applicant does not hold a New Zealand passport, they should submit documented proof of legal residence. Please note that all Hajj visas are now completed using an electronic passport reader. You passport MUST be readable by an electronic passport scanner. Passports may be rejected by the Saudi Consulate if the passport cannot be read due to the following reasons:

  • Damaged passport (rips, water damage, smudges, etc.)
  • Incomplete data such as Date of birth, Issue place, etc.
  • Misreading in the Machine Readable Zone (MRZ)
  • Non-compliance with international standards

ALMARWAH is not liable for any extra costs incurred or delays caused if the passport submitted is not readable by an electronic passport scanner.

BAGGAGE ALLOWANCE:

This shall be enjoyed by passengers in accordance to prevailing airline’s regulations of 20 Kgs only. Passengers are allowed 5 Kg extra baggage allowance for 5 litres of Zamzam water exiting Saudi. Excess baggage charge must be paid locally by the passenger. Each passenger is limited to One (1) suitcase for check in only. Strict limitations to cabin baggage (1 piece only) size and weight to be observed. Any changes will be advised once the airline of choice is contracted. 

Transient Visa:

If you are not a New Zealand passport holder, you may require a transient visa for stopover countries on the route of the airlines chosen for the Hajj group. ALMARWAH is not responsible for passengers’ transient visa approval, decline or delay, and any resulting damages. Any passenger’s requiring a transient visa for stopovers on our route are required to apply independently. Any cost for transient visas is the responsibility of the passenger. Passengers are strongly advised to apply for required transient visas as soon as your Hajj application is approved.

Hadi:

Hadi is a sharia requirement if you perform Hajj Tamattu’. You must sacrifice at the end of your Hajj rituals; this is included in the package.

Qurbani:

Qurbani is an Eid sacrifice sheep, it is a Sunnah therefore it is not a Hajj requirement. If you wish to offer a Qurbani it will be at an additional as outlined in the price schedule on the application form above.

UNFORESEEN CHANGES

Unforeseen changes to airline schedule and local conditions may require sightseeing, hotels, and routings to be changed. If this occurs, alternative arrangement will be made wherever possible. In the unlikely event that ALMARWAH has to cancel any tour prior to departure for whatever reason, ALMARWAH will refund in full the total amount it is refunded from all the airlines, hotels and other service providers, without further obligation whatsoever.

Insurance:

Note that insurance is generally not approved as a Sharia-compliant product. For this reason, the Hajj package does not include any insurance. However, it is up to the individuals to arrange for their own personal or travel insurances if they desire to do so.

Wheelchairs:

Be advised that anybody requiring wheelchair assistance will be responsible to provide details as to how they intend to be moved around. It is not the responsibility of Almarwah to provide manning assistance for wheelchair. While we will endeavour assist wherever possible to help procuring services we are not liable to guarantee such service.